Support
We are here to ensure that your experience with Sayara is as smooth and enjoyable as possible. If you have any questions or need assistance, please don't hesitate to contact us through the following channels:
Contact Us
Email Support:
For all support-related inquiries, please reach out to us at:
developer@ofuq-technologies.com. Our team is available to assist you with any issues or concerns
you may have, and we aim to respond to all emails within 24 hours.
Phone Support:
If you prefer to speak with someone directly, you can call us at:
+49 17693147778. Our phone support team is available during business
hours to provide immediate assistance and resolve any urgent issues.
Frequently Asked Questions (FAQs)
1. How do I reset my password?
If you've forgotten your password or need to reset it, go to the login screen of the Sayara app and click on the "Forgot Password" link. Enter your registered email address, and you'll receive instructions to create a new password. Follow the prompts to reset your password and regain access to your account.
2. How do I update my profile information?
To update your profile details, open the app and navigate to the "Profile" section found in the app settings. Here, you can edit your personal information, such as your name, contact details, and profile picture. Once you've made the necessary changes, ensure you save them to update your profile.
3. How do I report a bug or issue with the app?
If you encounter a bug or any issues while using the app, please report it to us by emailing developer@ofuq-technologies.com. Provide a detailed description of the issue, including any error messages or screenshots if available. This information helps us resolve the problem more efficiently and improve the app's performance.
4. How do I cancel my property booking?
Go to the "Bookings" section in the app, select your reservation, and follow the instructions. Refund (if applicable) will be credited within 5 mins to your app wallet.
5. How do I provide feedback or suggest improvements?
We welcome your feedback and suggestions to help us enhance the Sayara experience. You can send your comments and ideas to developer@ofuq-technologies.com. Your input is valuable in helping us make continuous improvements to our app.
Thank you for choosing Sayara! We are committed to providing exceptional service and ensuring your satisfaction. Should you need further assistance or have any additional questions, please feel free to reach out to us.
